Privacy Policy

Privacy Policy rworld99 – We Take Your Personal Data Seriously

At rworld99, your privacy is more than a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.

Last updated: 1 January 2026 Version 3.1

6 Ways rworld99 Protects Your Privacy

Data protection is not just a policy — it is a daily practice at rworld99

256-Bit SSL Encryption

All data transmitted between your device and rworld99 servers is protected by 256-bit SSL encryption — the same level of security used by leading Malaysian banking institutions.

Strict Access Control

Personal data of rworld99 members is accessible only to staff with specific authorisation. All access is logged and continuously monitored to detect any suspicious activity.

Malaysia PDPA Compliance

Rworld99 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to access, correct, and delete your personal data.

No Sale of Data to Third Parties

Rworld99 has never and will never sell, rent, or commercialise members' personal data to any third party for marketing purposes without your explicit consent.

Secure Servers & Regular Backups

Rworld99 data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and automatic backups to ensure the availability and security of your data.

Data Breach Notification

In the event of a data breach involving your personal information, rworld99 is committed to notifying you within 72 hours and taking immediate remedial action.

Personal Information We Collect

Rworld99 collects various categories of personal information to provide our members in Malaysia with a secure, efficient, and responsible service. We only collect information that is necessary for the purposes stated in this Privacy Policy, and we do not collect data beyond what is required.

1.1 Information You Provide Directly

When you register a rworld99 account, use our services, or contact customer support, we collect the following information:

Information Category Data Examples Requirement
Personal IdentityFull name, date of birth, MyKad numberMandatory
Contact InformationMalaysian phone number, email addressMandatory
Financial InformationBank account details, digital wallet numberFor transactions
Verification DocumentsMyKad copy, bank statement (KYC)For withdrawals
Transaction HistoryDeposit, withdrawal, and betting recordsAudit & security
Support InformationLive chat transcripts, support emailsService quality

1.2 Automatically Collected Information

When you visit or use the rworld99 platform, our systems automatically collect certain technical information to ensure the platform operates properly and securely:

  • IP address and geographic location (country/state level)
  • Your web browser type and version, and your device's operating system
  • The date, time, and duration of your visits to the rworld99 platform
  • Pages visited and links clicked during your session
  • Cookie data and related tracking technologies (see Section 5)

Rworld99 does not collect sensitive information such as your biometric data, health records, religious beliefs, or sexual orientation. We only collect what is strictly necessary to operate the platform safely and responsibly.


How We Use Your Personal Data

Rworld99 uses collected personal information for legitimate, reasonable, and transparent purposes. All use of data is consistent with the original purpose of collection and will not be used for any other purpose without notifying you.

We use your data to create and manage your rworld99 account, carry out the KYC (Know Your Customer) process, verify your identity prior to approving withdrawals, and ensure that only eligible individuals (aged 21 and above and residing in Malaysia) access our platform.

Your financial information is used to process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), as well as withdrawals to your registered bank account or digital wallet. All transactions are conducted in MYR (RM) and logged for audit and security purposes.

rworld99 uses account activity data to detect and prevent fraud, money laundering, bonus abuse, and unauthorised access. This includes betting pattern analysis, duplicate account detection, and monitoring of unusual transactions.

With your consent, rworld99 may use your contact information to send you notifications about the latest promotions, deposit bonuses, special offers on Malaysia Super League or EPL Sports Betting, and service updates via email or SMS. You may withdraw this consent at any time through your account settings.

Aggregated usage data (which cannot identify any individual) is used to analyse rworld99 platform performance, understand usage patterns, identify technical issues, and inform decisions on improving the user experience.

Sharing of Personal Information

Rworld99 understands that your trust is our most valuable asset. We do not sell, rent, or commercialise your personal data to any party. However, in certain limited circumstances, rworld99 may need to share your information with the following parties:

3.1 Third-Party Service Providers

Rworld99 works with trusted service providers to operate the platform, including:

  • Payment Processors: Digital wallet providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) and the FPX gateway require minimal transaction information to process your deposits and withdrawals in MYR.
  • Game Software Providers: Evolution Gaming, Pragmatic Play, Ezugi, and SA Gaming receive the session data necessary to provide Live Casino and Table Games services
  • Cloud Services & Security: Server infrastructure and cybersecurity provider that stores rworld99 data

All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the stated purposes.

3.2 Legal Requirements

Rworld99 may be required to disclose your personal information to Malaysian authorities if mandated by law, court order, or a valid regulatory directive. This includes investigations relating to money laundering, fraud, or financial crime.

Important Note: rworld99 never sharing your login credentials, password, or account PIN with any party, including rworld99 staff. If anyone claims to be a rworld99 representative and requests this sensitive information, please report it to us immediately.


Data Protection Measures

Rworld99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

  1. 1
    Data Encryption in Transit & at Rest: All communications between your device and the rworld99 platform are secured with TLS 1.3 protocol and 256-bit SSL encryption. Sensitive data stored on our servers is also encrypted.
  2. 2
    Two-Factor Authentication (2FA): rworld99 supports two-factor authentication for account login. We encourage all members to enable 2FA for added protection against unauthorised access.
  3. 3
    Role-Based Access Control: Only rworld99 staff who require access to specific data to perform their duties are granted permission to do so. All access is logged and audited on a regular basis.
  4. 4
    24/7 Security Monitoring: The rworld99 cybersecurity team continuously monitors our infrastructure to detect and respond to any threats or anomalies.
  5. 5
    Periodic Penetration Testing: rworld99 conducts regular penetration testing and security audits by independent experts to identify and address vulnerabilities.
  6. 6
    Staff Security Training: All rworld99 staff receive comprehensive information security training and are required to comply with strict data handling policies.
256-bit SSL EncryptionAll data transmissions are encrypted
Zero Data Selling PolicyYour data is never sold to anyone
PDPA 2010 CompliantCompliance with Malaysian law
Daily Data BackupProtection against data loss

Cookies & Tracking Technologies

Rworld99 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and understand how our platform is used.

5.1 Types of Cookies Used

Cookie Type Purpose Duration Status
Essential Cookies Login session verification, CSRF security, active session management Session only Mandatory
Preference Cookies Saves language settings, display preferences, and Malaysia region 30 days Mandatory
Analytics Cookies Platform usage statistics, popular pages, time spent on site 90 days Preferences
Performance Cookies Page load times, technical errors, game performance 30 days Preferences

5.2 Managing Your Cookies

You can control and manage cookies through your web browser settings. Most modern browsers, including Google Chrome, Safari, Mozilla Firefox, and Microsoft Edge, allow you to view, manage, and delete stored cookies.

Please note that disabling essential cookies may affect the functionality of the rworld99 platform, including your ability to log in and carry out transactions.


Your Privacy Rights as a rworld99 Member

As a registered rworld99 member in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):

Right of Access

You have the right to request a copy of all personal data rworld99 holds about you, including your transaction history and account logs.

Right to Rectification

If any of your personal data held by rworld99 is inaccurate or out of date, you have the right to request a correction by submitting supporting documents.

Right to Erasure

You may request the deletion of your personal data upon account closure, subject to legal record-keeping obligations.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time, without needing to provide a reason.

Data Portability Right

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

Under certain circumstances, you have the right to request that rworld99 restrict how we use your data while an objection is being resolved.

To exercise any of the above privacy rights, please contact the rworld99 Privacy Officer by email at privacy@rworld99.bet. We will respond to your request within 30 days work. Identity verification may be required before a request is processed.


Data Storage & Deletion

Rworld99 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by Malaysian law.

7.1 Retention Period

Data Type Retention Period Reason
Active account dataFor the duration of active accountService Management
Financial transaction records7 years after account closureTax law & AMLA compliance
KYC Documents5 years after account closureRegulatory compliance requirements
Support communication logs2 yearsQuality assurance & references
Analytics cookie data90 daysPlatform Performance Analysis
Security activity logs1 yearSecurity incident investigation

7.2 Data Deletion Process

When your personal data is no longer required, or upon your request for deletion (subject to legal record-keeping obligations), rworld99 will apply secure deletion methods — including multiple-pass data overwriting or physical destruction of storage media — to ensure the data cannot be recovered by any party.


Malaysia PDPA Compliance

Rworld99 is committed to full compliance with Personal Data Protection Act 2010 (PDPA) Malaysia and all regulations issued thereunder. The PDPA sets out seven Data Protection Principles that rworld99 adheres to across all operations involving members' personal data.

📋
General Principles

Data is collected for legitimate purposes and is not processed in any manner incompatible with those purposes.

🎯
Purpose Limitation Principle

Personal data is processed solely for the purposes stated at the time of collection.

Data Quality Principle

Data must be accurate, complete, non-misleading, and kept up to date where necessary.

🔒
Security Principles

Practical security measures are in place to protect data against the risk of loss or unauthorised disclosure.

📢
Data Retention Principles

Data is not retained longer than necessary for its processing purpose.

🌐
Data Transfer Principles

Personal data is not transferred outside Malaysia except to countries with an equivalent level of data protection.


Contact rworld99's Privacy Officer

For any enquiries, concerns, or requests regarding rworld99's Privacy Policy or your personal data, please contact our Privacy Officer through the following channels:

  1. Privacy Email: privacy@rworld99.bet — We respond within 30 business days to all privacy-related enquiries.
  2. 24/7 Live Chat: For urgent privacy or account security enquiries, contact the rworld99 support team via live chat, available around the clock.
  3. Frequently Asked Questions (FAQ): Visit page FAQ rworld99 for instant answers to the most frequently asked questions about privacy and account security.

This Privacy Policy is a living document, updated periodically to reflect changes in rworld99's privacy practices, legal requirements, or technologies in use. We encourage you to review this page regularly. The date of the most recent update is displayed at the top of this document.

Your Privacy Is Protected. Join rworld99 Today.

With high-standard data protection and full compliance with Malaysia's PDPA, you can enjoy baccarat, football, slots, and all games on rworld99 with complete peace of mind.

PDPA Compliant SSL 256-bit No Data Sales 24/7 Support
Bahasa Melayu